For fastest service, be sure to read and follow detail information below before packaging and
returning your item:
(1)Defective Products. We will accept returns on website purchases within one week of delivery
arrival. All defective products can be returned for refund or replacement, we also will be
responsible for the return shipping cost. The customer is liable to confirm with Ulyta.com for a
advisable shipping method.The defective products can be refund or replaced as soon your returned
products.
(2)Non-defective Products. Products that are not defective can be returned for replacement, even
if just for the product is unsatisfactory for the application, but must apply within 5 days from
the arrival date of shipment. The customer should be responsible for all shipping costs and all
taxes.
Prior to returning the product, contact Ulyta customer service department for a Return
Authorization. All products returned to Ulyta must be securely packaged in the proper shipping
materials and reach Ulyta.com without damage and please note that the parcel is for ‘return
products’.
All returns should be sent to:
ULYTA TRADE CO.,LIMITED
Rm. 102,NO.8,TongHe Town,
BaiYun District, Guangzhou,
Postalcode: 510500
China
TEL: 86-20-36523137
Please notify our customer service staff that your product is being shipped back.
Any further details, you can please submit a ticket for a reply.
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