Orders or parts of an order may be cancelled by our system for various reasons. Possible reasons include:
Unavailable item(s)
Difficulty in processing your payment information
Inability to ship to address provided
Existence of a duplicate order
If your order is cancelled, you will receive an important notice via e-mail. It will explain the reason for the cancellation.
You will not be billed for any cancelled items. And once an order is cancelled, it cannot be reprocessed; it must be submitted again on our website.
If you need help, please email customerservice@ulyta.com